Pip, at this point, meets an old woman named Miss Havisham. Rich, and stuck in the past, she is extremely weird to Pip. He finds out that she is stuck in the past because her heart was broken from getting left at the isle on her wedding day.
The setting of her home was dark and dismal, so Charles Dickens is trying to set the mood of the Industrial Revolution.
Now, a niece of Miss Havisham was Estella. When Pip and her first met, she was believed to be "evil" to Pip because she had struck him. Then, at one point of his visit, he imagined Miss. Havisham hanging herself. To me, he felt that she was "dead inside" for her heart was broken and that took a toll on her, to the extreme that she stopped the clocks, which also symbolizes she wanted to stop time, to never grow old, maybe even have another chance at love. That would be hard now because she hates all men. From this experience, we also learn that Pip doesn't do well with non-friendly people at all.
Now, also, he finds out that he wants a great expectation for himself. It seems as if he realizes that there is more out there in is life than what he has now.
By this, I think we have to look at a bigger picture. Not that how Miss Havisham or Estella treats Pip, but how Pip takes this "badness" from them in the beginning. Say you just heard of Pip, didn't know his life, didn't know one single thing about him. You think his reaction to this cruelty would be to argue back, but he doesn't. He just takes it. To me, it seems as Charles Dickens is trying to get across that Pip shows true morality. Which, to me, is very brave, true and kind.
Miss Havisham and Pip
Charles Dickens